Payment History & Invoices
Payment history is only available to organization administrators.
The Billing page has three distinct views into your account's financial activity: the live usage card, the payment history table, and the invoices list. This page explains each.
Usage
The Current Usage card, just below your current plan, updates in real time. It lists:
| Item | What you see |
|---|---|
| Users / Resources / Tunnels / Static IP rules | Total count, billable count (total minus the 5-free allowance), rate per month, line total |
| Total Monthly Cost | Sum of all billable lines |
| Daily Deduction | Monthly cost ÷ 30, rounded up — the amount taken from your wallet tonight at 1 AM UTC |
| Credits remaining | Estimated days your current balance will last at today's burn rate |
This is the authoritative "what am I paying for right now" view.
Payment History
The Payment History table shows every top-up transaction for your organization.
| Column | Description |
|---|---|
| Date | When the payment was processed |
| Amount | Amount in EUR |
| Status | Completed, Failed, or Pending |
| Card | Last 4 digits of the card used |
Failed payments don't add credits. If you see a failure, re-try with a different card or contact [email protected].
Invoices
Below Payment History, the Invoices list holds two kinds of downloadable PDFs:
- Top-up receipts — generated immediately after each successful top-up. Proof that you paid €X, dated on the day of the transaction.
- Monthly statements — generated automatically at 2 AM UTC on the 1st of every month for the previous month. A line-itemised breakdown of what you spent credits on (users, resources, tunnels, static rules), with opening balance, closing balance, and totals.
Both are also emailed to your organization's billing email (set under Organization → Billing Details).
Click the Download PDF link next to any invoice to get the file.
Credit ledger
The raw credit transaction log (every grant, consume, and adjustment with balances after) is currently only exposed to EntryGuard platform admins via the super-admin console. If you need a copy for an audit, contact [email protected].